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7/18/2012: Organizational Drama: A Leadership Perspective on Conflict
July 18, 2012 @ 1:00 pm - 2:00 pm
Some nonprofit organizations experience frequent conflict. The characters and plot-lines may change, but the persistence of some kind of drama is constant. In this webinar, we will take a realistic and practical look at how an organization’s leaders can promote a culture of constructive conflict resolution. We will consider the key leadership challenges of: recognizing patterns; assessing causes of organizational conflict; interrupting negative cycles; coping with fear in the workplace; and fostering a climate of respect and dialogue. I will share real-life case studies; tips and tools; and resources for further learning.
- Why defining conflict primarily as a problem of “personality” or “communication” isn’t effective in the long-run.
- A necessary first step for leadership: take a systems view.
- Strategies for leaders to build a culture of constructive problem solving.
- Ideas for promoting change, whatever your role in the organization.
- Practical tips, tools, and resources.
Bob Greene has over 16 years experience serving as a trusted “thinking partner” who helps organizational leaders reframe issues and identify solutions. He works with emerging and established leaders to identify how to lead change; foster a team-oriented culture; address organizational causes of conflict; and develop their self-awareness, cultural competence, and effectiveness. With warmth and humor, Bob asks pertinent and provocative questions that help surface assumptions, clarify values, and identify concrete action steps. / Bob has worked with large and small clients locally and nationally in the nonprofit, government, and private sectors. He created the Nonprofit Leadership Institute at Montgomery College (Maryland) and served on the selection committee of the Washington Post Award for Excellence in Nonprofit Management. Bob has published articles and presented workshops on nonprofit issues, diversity and inclusion, organization development, and other topics.